Privacy Policy

Effective Date: March 9th, 2021.

 

CyTrust AG (“CyTrust”, “us” or “we”) understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personal data, which is any information that is capable of identifying you as an individual person. This Privacy Policy describes how we handle and protect your personal data in connection with CyTrust’s business activities, like events, and client services, and on websites, applications, and communications that post a link to this Privacy Policy (“the Sites”), in our capacity as data controllers.

 

Information we collect

CyTrust collects personal data in the course of its business activities, including in connection with some client services. The personal data collected varies and may include information that you provide, such as your name, mailing address, e-mail address, telephone number and fax number.

 

Use of information

CyTrust uses your personal data to fulfill your requests for information, personalize content that you view or receive on the Sites, evaluate and improve our services, analyze the Sites’ performance and functioning, publish your letters to the editor or comments, prevent fraud, enforce our terms of use, comply with all applicable laws and corporate reporting obligations, enforce CyTrust’s agreements, and accomplish other purposes you may initiate or request. In some situations, the collection of personal data may be required for the operation of the Sites, or we may use it in the course of our business activities, including in connection with some client services, for example, to provide certain services or products. We may combine and/or analyze personal data to evaluate and offer content and services most relevant to you. We may keep any of your personal data on file and use it to contact you.

CyTrust and its service providers may use first and third party Cookies and Other Tracking Technologies, including web beacons, to manage our Sites and our services and collect analytics about how you use them. CyTrust and its service providers may collect information about whether you open or click any links in the knowledge, research or event communications that we send to you. The information provided throughout this Privacy Policy about cookies also applies to these other tracking technologies.

Our Sites do not track you by collecting personal data about your online activities over time and across third party websites or online services. Accordingly, we do not alter our data collection and use practices in response to “do not track” signals transmitted from web browsers.

 

The legal basis by which we process your personal data

Our processing of your personal data for the purposes mentioned above is based:

• in part, on our legitimate interests in promoting and protecting CyTrust, building and maintaining relationships. recruitment, and providing our services;
• in part, on your consent, for example if you create a user profile, or register for our newsletters or alerts, or for business purposes that support web operations such as understanding and enhancing the quality of your experience on our web-sites;
• in part, to comply with the law, when certain information is necessary to satisfy our legal or regulatory obligations.

 

Disclosure of personal data: data recipients and international data transfers

Personal data collected in the course of CyTrust business activities, including in connection with some client services. Additionally, the Sites may be viewed and hosted by CyTrust and our third party service providers located in Switzerland.

CyTrust will not intentionally disclose or transfer (and will take reasonable steps to prevent the unauthorized or accidental disclosure of) your personal data to third parties without your consent or as otherwise permitted by law, whether for such third parties’ own marketing purposes or otherwise, except as follows. We maintain processes designed to ensure that any processing of personal data by third party service providers is consistent with this Privacy Policy and protects the confidentiality, availability, and integrity of your personal data.

In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.

 

User forums

You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. CyTrust is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Sites.

 

Data retention

CyTrust retains personal data, as necessary, for the duration of the relevant business relationship. We may also retain personal data for longer than the duration of the business relationship should we need to retain it to protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules. If you request that we delete your personal data, CyTrust will make reasonable attempts to delete all instances of the information in their entirety. For requests for access, corrections, or deletion, please refer to the “Your Rights” section of this Privacy Policy.

 

Your rights

Where granted by applicable law, you may have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected.

If you would like to make a request to access, review, or correct the personal data we have collected about you, or to discuss how we process your personal data, please contact us at privacy@CyTrust.ch. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Different laws may prevent us from providing access to your personal data or otherwise fully complying with your request depending upon the circumstances and the request, such as for example, where producing your information may reveal the identity of someone else.

If you have unresolved concerns, you have the right to complain to a competent authority. In the EU this may be a data protection authority where you live, work or where you believe a breach may have occurred.

 

Consent; changes to Privacy Policy

By using the Sites, you consent to the collection, use, and storage of your personal data by us in the manner described in this Privacy Policy and elsewhere on the Sites. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. If we make material changes to this Privacy Policy that increase our rights to use personal data that we have previously collected about you, we will obtain your consent either through an email to your registered email address or by prominently posting information about the changes on our Sites.

 

CyTrust® Connect Android application

The CyTrust® Connect software is used by organizations to monitor and improve security and connectivity performance. In order to do so, the CyTrust® Connect app can be configured to collect privacy sensitive parameters such as:

– Device location
– Visited networks and Wi-Fi parameters
– IP addresses
– Apps installed

Without express configuration to do so, the CyTrust® Connect app does not send any information to CyTrust or anywhere else. CyTrust does not collect or process any information from users of this app without a separate agreement with an organization that issues the device or software to the user, in which case the users will be duly notified and presented with a privacy statement detailing what data is collected and how it is stored and used.